At Lotus TCG, customer safety is important to us. Our products may include trading cards, hobby boxes, booster products, collectibles, and other items that can contain small parts or packaging materials.

Please read the following safety information before purchasing or using our products.

1. Small Parts and Choking Hazard

Some trading card and collectible products contain small parts that may present a choking hazard.

These products should be kept away from young children unless they are being used under appropriate adult supervision.

Do not allow children to place trading cards, card sleeves, packaging materials, or other small components in their mouths.

2. Recommended Age

Always check the age recommendation provided by the manufacturer on the product packaging or product listing.

Age recommendations may vary between products.

Customers should follow the manufacturer’s stated age guidance and safety instructions.

3. Packaging Materials

Product packaging may include:

• Plastic wrapping
• Foil packaging
• Cardboard
• Plastic inserts
• Protective films
• Other packaging materials

Packaging materials are not toys and should be disposed of appropriately after opening.

Keep packaging materials away from young children and pets.

4. Trading Cards and Collectible Products

Trading cards and collectible products are generally intended for collecting, playing, or hobby use.

Handle cards and other collectible items carefully to avoid damage.

Some products may contain sharp or rigid edges, particularly damaged packaging or certain accessories. Take care when opening packaging.

5. Sealed Products

Some products sold by Lotus TCG are supplied sealed by the manufacturer.

Do not use knives, scissors, or other sharp tools carelessly when opening packaging.

If a cutting tool is required to open packaging, use appropriate caution and keep sharp tools away from children.

6. Damaged Products

Do not use a product if it appears to present a safety risk because of severe damage, broken components, or other hazardous conditions.

If your order arrives damaged, please contact us at:

contactsupport@lotus-tcg.shop

Where appropriate, please provide photographs of the product and packaging so that we can assess the issue.

7. Product-Specific Safety Instructions

Some products may have additional safety instructions, warnings, or age restrictions provided by the manufacturer.

Customers should always read and follow the safety information included with the product.

Where manufacturer instructions differ from general information on this page, the manufacturer’s product-specific instructions should be followed.

8. Keep Products Away From Young Children

Trading card products and collectibles should be stored safely when not in use.

Keep small cards, accessories, packaging, and other components away from young children who may accidentally swallow or misuse them.

9. Product Use

Products should only be used for their intended purpose.

Do not modify, alter, dismantle, or misuse products in a way that could create a safety risk.

10. Allergies and Materials

Product materials and components can vary by manufacturer and product.

If you have a known allergy or sensitivity to a particular material, adhesive, ink, plastic, or other component, review the manufacturer’s product information before use.

If you require additional information about a specific product, please contact us before purchasing.

11. Reporting a Safety Concern

If you believe that a product purchased from Lotus TCG presents a safety concern, please contact us as soon as possible.

Please provide:

• Your order number, if available.
• The product name.
• A description of the safety concern.
• Photographs or other relevant information, where possible.

Contact:

Email: contactsupport@lotus-tcg.shop

We will review the information and take appropriate action where necessary.

12. Manufacturer Safety Information

Lotus TCG sells products manufactured by third-party companies.

Customers should also review any safety warnings, age recommendations, instructions, and other information supplied by the manufacturer.

Where applicable, manufacturer safety information takes priority over general guidance provided on this page.

13. Contact Us

If you have questions about product safety or need additional information before purchasing, please contact us:

Lotus TCG
13 Cheetham St
Rochdale
OL16 1DG
United Kingdom

Email: contactsupport@lotustcg.store

We are committed to providing clear product information and helping our customers make informed purchasing decisions.

Lotus TCG
Collect. Discover. Enjoy.